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Partner with Us

Extend your care team with specialized support from the Medicare-funded GUIDE program so your patients with dementia, and their caregivers, can thrive at home.

Balance Health Plan
Balance Health Plan

Why Balance Health PLAN?

At Balance Health Plan, we understand how time-intensive dementia care can be for primary care and speciality practices. The GUIDE Program (Guiding an Improved Dementia Experience) was created by CMS to deliver resources, coordination, and caregiver relief-all designed to improve patient outcomes while reducing the strain on providers. By working with Balance Health, you can ensure your patients and their families get the guidance, tools, and around-the-clock support they need without adding more to your already full plate.

Extra Support for Patients and Families

Balance Health Plan is proud to offer GUIDE services to eligible patients as part of a comprehensive, person-centered care model. When referred to Balance Health, your eligible patients receive:

Individualized Dementia Care Plans

Personalized care plans that reflect each person’s goals, preferences, and needs—so everyone feels confident about what comes next.

A Dedicated Care Navigator

Coordinates services, ensures follow-up, and keeps patients and caregivers informed.

24/7 Access to Support

Support is always available—care team members can be reached anytime, day or night, through our 24/7 helpline.

Caregiver Education and Training

Access to dementia-specific information is offered to help ease the demands on caregivers and ensure they feel confident and supported.

Respite Services for Caregivers

Short-term relief to prevent caregiver burnout with up to $2,500 in respite care covered.

Get in touch with us to learn more

1-800-707-1055 (TTY 711)

How it Helps Your Practice

Balance Health Plan is proud to offer GUIDE services to eligible patients as part of a comprehensive, person-centered care model. The GUIDE program helps your practice in the following ways:

Reduces avoidable ER visits and hospitalizations

Improves care plan adherence and medication management

Enhances quality metrics and patient satisfaction

Adds support for time-intensive dementia care

Balance Health Plan

Aligns with CMS care coordination and innovation goals

Balance Health Plan

Who Qualifies

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